Regulation

The Florida Public Service Commission (PSC) regulates our rates and charges, meter and billing accuracy, and quality of service.

The Florida Department of Environmental Protection (DEP) and the Northwest Florida Water Management District provide additional regulation of our wells and water quality.

Extensive information regarding water service and your rights as a water consumer is available from these agencies.

Florida Public Service Commission (PSC)
2540 Shumard Oak Boulevard
Tallahassee, FL 32399-0850
(850) 413-6100
Consumer Assistance Hotline: (800) 342-3552
E-mail: contact@psc.state.fl.us
http://www.psc.state.fl.us/

Florida Department of Environmental Protection (DEP)
160 Governmental Center
Pensacola, FL 32502-5794
(850) 595-8300
http://www.dep.state.fl.us/water/

Northwest Florida Water Management District
81 Water Management Drive
Havana, FL 32333
(850) 539-9999
http://www.nwfwmd.state.fl.us/